Privacy Policy

Last updated: March 31, 2026

1. Who We Are

Vela Solutions ("we", "us", or "our") is a software and AI automation agency based in Vancouver, BC, Canada. We operate the website at velasolutions.ca. You can contact us at velasolutions.support@gmail.com.

2. What Information We Collect

We collect information you provide directly to us when you:

  • ·Submit an inquiry through our contact form (name, business name, email, phone, project details)
  • ·Communicate with us via email

We do not collect any information automatically beyond standard server logs (IP address, browser type, pages visited) that are retained briefly for security purposes.

3. How We Use Your Information

We use the information we collect to:

  • ·Respond to your inquiry and scope your project
  • ·Communicate with you about our services
  • ·Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services to operate our website:

  • ·Resend — for processing and delivering contact form submissions via email
  • ·Vercel — for website hosting and delivery

These services may process your data in accordance with their own privacy policies.

5. Cookies

We use a single cookie to remember your cookie consent preference. We do not use tracking cookies, advertising cookies, or analytics cookies.

6. Data Retention

We retain your contact form submissions for as long as necessary to respond to your inquiry and manage our business relationship. You may request deletion of your data at any time by emailing us.

7. Your Rights

You have the right to:

  • ·Access the personal information we hold about you
  • ·Request correction of inaccurate information
  • ·Request deletion of your information
  • ·Withdraw consent at any time

To exercise any of these rights, contact us at velasolutions.support@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of any changes.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:
velasolutions.support@gmail.com